Terms and Conditions

Visitors to the Pretty Mob website prettymob.com.au agree to these terms and conditions when they purchase a product at checkout.

Definitions of Agreement

  • “the website” refers to prettymob.com.au
  • The Purchaser is the website visitor who is paying for a Product at checkout.
  • The Product is an item on the website, for which the Purchaser is paying.

An agreement is created between the Purchaser and Pretty Mob when the Purchaser completes a checkout transaction on the website. On ticking the agree to terms checkbox on checkout, the Purchaser has acknowledged agreement to the following terms and conditions.

Payment

  • All Products are paid in full at the time of checkout.
  • Payments are made via the payment options in the website checkout process for your order, and is confirmed by email upon checkout completion.
  • Pretty Mob has a completely secure encrypted integrated payment process with Stripe. Currently we accept Visa and Mastercard.

Coupons and Promotions

  • Coupons and promotions are issued according to the terms of promotional use and are not redeemable for any monetary value.
  • Awareness of a promotion, or possession of a coupon or promotional device without application via the intended use to purchase a product on the website holds no monetary value to the holder and no obligation to Pretty Mob.
  • Pretty Mob may limit or terminate any coupon or promotion at any time at its own discretion.

Returns

Like all personal products, please choose carefully as we cannot refund or exchange unless you receive an incorrect or faulty product.

If a product is faulty or incorrect the Purchaser must notify Pretty Mob via the email shop@prettymob.com.au, or our website contact form within 7 days of receiving the product to be eligible for credit or exchange.

We’d love to help you with any questions to help you make the right decision before purchase, please contact us if you have any questions.

SHIPPING

Pretty Mob ships via Australian Post standard parcel service unless other options have been organized and confirmed directly with Pretty Mob.

Tracking numbers for your purchase will be provided as soon as one is assigned by Australia Post.

A flat fee of $10, Australia wide, is charged per order.   FREE Shipping applies to orders over $50 per order.

Risk

The Purchaser acknowledges inherent risks in both breaking completed beaded products and assembling beaded products via DIY Kits, specifically they agree to guard again small parts that should not be ingested or made available for others to ingest.  All Purchasers purchase products on the website, both complete and DIY Kits, at their own risk.

Privacy

Please view our full privacy policy here.

Jurisdiction

The laws of Queensland govern this agreement and the parties agree to submit to the jurisdiction of the Courts of Queensland in respect of any disputes arising between them.

Acceptance

By completing the website checkout, checking the acceptance of terms and conditions, and paying, the Purchaser agrees to be bound by these Terms and Conditions. The Purchaser acknowledges they have read and understood these Terms and Conditions and has or will convey these conditions to any other parties gifted or receiving the Product.